A little help
We’re here to help.
Questions about Gwak or your account? Email contact@getgwak.com.
A new Gwak is in development. The app is not available to download yet. We can still help with questions about an existing account.
How do I delete my account?
In the new app, open Settings and choose Delete account. Your account, ratings, notes, photos, follows, shares, and sign-in sessions are removed. If you cannot get into the app, email us for help with deletion.
Do I need the app to open a share?
The new Gwak lets anyone with an active share link open its picks on the web, without an account. Sign-in is needed when you want to save a place.
Who can follow me?
Accounts are private by default. You approve each follow request. You can choose a public account so people can follow right away.
Something isn’t working. What should I send?
Tell us what you were trying to do, what happened, and your device and app version. Please do not send your password or sign-in codes.
Where can I read about privacy?
Our privacy policy explains what Gwak stores and who can see your picks.